Your privacy is important to us.
Effective Date: September 1, 2006
This privacy policy covers the SolunaCafe.com site. By visiting the site, you are accepting the privacy practices described below.
The SolunaCafe.com Privacy Policy covers:
1. Information Collection
Personal Information
SolunaCafe.com collects personal information you give us when you visit our site, order products or services, contact us by mail, phone or email, and/or fill out requests for information through our surveys and promotions. We only collect personally identifiable information that you provide to us when you sign-up to receive communications from us or purchase a product or service through our site, such as: name, address, phone number, email address, shipping and billing information (e.g., credit card number and expiration date), and any other information you may volunteer, such as survey information.
Non-Personal Information
We may also collect and record non-personal information regarding your visit to the SolunaCafe.com site, such as user-specific information on what pages on the site were visited. We may track the page you visited before coming to our site and the page you link to when you leave. And we obtain certain types of technical information when your Web browser accesses SolunaCafe.com, such as your Internet protocol (IP) address (a unique number that identifies your Internet access which is generated when your web browser or email application requests a web page or email from another computer on the Internet), the domain name and host from which you access the Internet and computer and connection information, such as browser type and version and operating system.
Cookies
Like many Websites, we receive and store certain types of information automatically through the use of “cookies” in addition to the non-personal information we collect. Cookies are files containing small amounts of data, including an anonymous identifier sent to your Web browser and placed on your computer's hard drive. We use cookies to track your experience on our site, both during a session and over time. This enables us to customize the SolunaCafe.com site for our visitors in order to provide a better experience. You may set your browser to reject cookies or notify you when you receive a new cookie, but this may limit your ability to take full advantage of some of the features offered on our site.
2. Information Usage
We do not sell or rent personal information collected from visitors to the site. The information we collect is used to better serve the SolunaCafe.com users by making their online visits more enjoyable and effective. We may use the personal information provided for processing orders for products and/or services and shipping purposes. We may also use the personal information provided for communicating with you about your account, about events and for marketing purposes (such as providing you with special offers and notifying you of new opportunities), provided that you have authorized us to do so as explained in Section 4 of this privacy policy. We may use non-personal information and technical data and information that we or our third party agents collect for internal business and marketing purposes and to monitor site security. We reserve the right to track and use aggregate information regarding the SolunaCafe.com user base (such as user demographics and usage trends) for various internal purposes to better enable us to make improvements to the site in order to meet site users’ preferences, but this information does not include personal information about any individual users
3. Information Collection by and Sharing with 3rd Parties
SolunaCafe.com employs third parties to perform certain business functions on its behalf. These functions may include, but are not limited to: (a) collecting personal information that you provide to us, such as credit card information; (b) processing and fulfilling product or service orders, including shipping and delivering ordered items; (c) storing and analyzing data; (d) providing marketing assistance; and (e) processing and storing account and deposit information and generating records regarding online ordering participants. None of these third parties may use any personal information collected for any purpose other than to carry out its business function on our behalf. SolunaCafe.com may also, from time to time, disclose aggregate or summary information to such third party service providers as stated in Section 2 above, but we do not otherwise share any information with our third party service providers.
SolunaCafe.com generally does not share email address information with any third parties, except that we may occasionally send email offers or notices to users regarding certain events, promotions, activities or opportunities, and we may provide email information to our third party product providers in order to facilitate a user’s order request. If you prefer not to receive our email offers or notices, please see your options in Section 4 of this Privacy Policy.
Notwithstanding anything else in this privacy policy, we may disclose personal and other collected information when required by law or when we deem it necessary to protect the rights or safety of site users, our employees or property. This includes exchanging information with third parties or organizations in connection with the investigation or prevention of suspected fraud or illegal activity. We may also transfer or disclose personal information in the context of a merger, sale of some or all of our assets or purchase of another party's assets.
4. Customer Options
SolunaCafe.com occasionally sends offers or notices to certain site users by email and collects survey information from time to time about new promotional opportunities, marketing programs, or other activities. You can always choose not to receive such emails by simply clicking on the email's link to edit your email account information and clicking the "Unsubscribe" button or replying to the email with "Unsubscribe" written in the subject line. We will make every effort to process your request promptly, but please note that you may receive additional contacts before your request takes effect. We regret any inconvenience this may cause.
5. Security Procedures in Place to Protect Information
We protect the security of the personal information you provide online by using Secure Socket Layer (SSL) security software that encrypts such information after you log on and while you browse any profile or shopping cart pages. The security features are automatic. To be sure your connection is secure, you can look at the lower left-hand corner of your browser window and, depending on your browser, look for an unbroken key or closed padlock icon to indicate that the SSL is active and your information is secure.
Additionally, SolunaCafe.com employs industry standard firewall and anti-virus protection along with maintaining vendor security patches and host-based intrusion detection systems.
Although SolunaCafe.com has implemented measures designed to secure personal information collected on our website from accidental loss and from unauthorized access, use, alteration or disclosure, we cannot guarantee that unauthorized third parties will never be able to defeat those measures or use your personal information for improper purposes, nor can we guarantee that the transmission of data over the Internet that includes your personal information, or information storage technology, will be 100% secure.
6. Information Correction and Access
Site users may view, correct or update the personal information previously provided to us by following the instructions in our Profile area or by sending us an email at: info@SolunaCafe.com, or calling us at 1-800-378-5348 X2436.
7. Children's Privacy
SolunaCafe.com does not knowingly collect information from children under the age of 13 and does not target its website or any of its products or services to children under the age of 13.
8. Links to Other Sites and Privacy Policy Changes
Links
Although we may provide links to third party websites on the SolunaCafe.com site, these sites operate independently from SolunaCafe.com. We are not responsible for any content or information collection practices of those pages or for such sites’ use of any personal information you provide to them, and we expressly disclaim any liability or responsibility for the policies relating to privacy and information collection and usage on any of such linked websites. We strongly advise you to review the policies of any website you visit.
Notification of Changes to this Policy
If we decide to change or update our privacy policy, we will post those changes to this privacy statement. We will notify visitors by posting a notice on the homepage of this site if at some future time there is a material change to our information usage practices that affect your personally identifiable information, but we suggest you check this privacy policy on occasion for changes or updates.
10. Contact Information
If you have any questions about this privacy policy or your dealings with this site, you may contact us:
By Telephone: 1-800-378-5348 X2436
By Mail: Heidi Miner
c/o Joan Reedon
ARAMARK
1101 Market Street
Philadelphia PA 19107
By Email: Contact Us
The SolunaCafe.com site is owned by ARAMARK Healthcare Services, Inc., an indirect wholly-owned subsidiary of ARAMARK Corporation.